Terms of service

Last updated: August 2026

Welcome to Highline Supply Co. By accessing or using the Highline Supply Co. website, placing an order, or purchasing products from us, you agree to these Terms of Service.

1. Eligibility

You must be 21 years of age or older to purchase, receive, or possess products from Highline Supply Co.

By placing an order, you represent and warrant that you are at least 21 years old and legally permitted to purchase and possess the products you order.

Highline Supply Co. reserves the right to request valid government-issued identification and to refuse or cancel an order if age or identity cannot be satisfactorily verified.

2. Products

Highline Supply Co. offers hemp-derived products intended for lawful use.

All products are sold only to the extent permitted by applicable federal, state, and local law. Customers are responsible for understanding and complying with all laws applicable to their possession and use of our products.

Product descriptions, images, and information provided on our website are for informational purposes and may change without notice.

3. Orders

Placing an order through our website constitutes a request to purchase products. Highline Supply Co. reserves the right to accept, decline, limit, or cancel any order at our discretion, including when a product is unavailable, an order contains inaccurate information, age verification cannot be completed, or the order cannot legally be fulfilled.

Prices and product availability are subject to change without notice.

4. Age and Identity Verification

Highline Supply Co. may require a valid government-issued photo identification at the time of delivery.

The person receiving the order must meet our age and identity verification requirements. We may refuse delivery if the recipient is under 21, cannot provide acceptable identification when requested, or otherwise does not satisfy our delivery requirements.

5. Local Delivery

Highline Supply Co. currently provides local delivery to designated service areas.

Customers are responsible for providing an accurate delivery address and contact information at checkout.

A customer or authorized recipient who meets our age and identification requirements must be available to receive the order.

If delivery cannot be completed because no eligible recipient is available, the address is incorrect, or the delivery requirements cannot be satisfied, Highline Supply Co. may cancel the order or require additional arrangements before delivery can be completed.

6. Delivery Fees

Our standard local delivery fee is $8 for orders from $30.00 through $49.99.

Orders of $50.00 or more qualify for free local delivery within our designated delivery areas.

A minimum order of $30.00 is required for local delivery.

Delivery fees and service areas may be changed or updated at any time.

7. Payment

Customers agree to provide accurate and complete payment information when placing an order.

An order is not considered complete until payment has been successfully authorized and all applicable order and delivery requirements have been satisfied.

8. Cancellations and Refunds

Orders may be cancelled before they have entered the delivery process, subject to our Return and Refund Policy.

Because our products are consumable goods, returns are generally not accepted after an order has been delivered and accepted.

For information regarding damaged, incorrect, defective, missing, or otherwise problematic orders, please refer to our Return and Refund Policy.

9. Prohibited Use

You may not use our website or products for any unlawful purpose.

You may not attempt to purchase products on behalf of a person who is under 21 years of age or who is otherwise prohibited from purchasing or possessing the products.

You may not provide false or misleading information when creating an account, placing an order, or completing age or identity verification.

10. Website Use

You agree not to interfere with the operation or security of our website, attempt to gain unauthorized access to our systems, or use our website in a manner that could damage, disable, overburden, or impair the service.

All website content, including text, graphics, logos, images, and other materials, is owned by or licensed to Highline Supply Co. and may not be reproduced or used without permission.

11. Product Information and Disclaimer

Highline Supply Co. does not make medical claims regarding its products.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Customers are responsible for determining whether a product is appropriate for them and should consult a qualified healthcare professional regarding questions about use, interactions, or potential effects.

Do not operate a motor vehicle or perform activities requiring alertness while impaired.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Highline Supply Co. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Nothing in these Terms of Service is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

13. Changes to These Terms

Highline Supply Co. may update these Terms of Service from time to time. Updated terms will be posted on this website with a revised "Last updated" date.

Your continued use of our website after updated terms are posted constitutes acceptance of the revised Terms of Service.

14. Contact

If you have questions regarding these Terms of Service, please contact:

Highline Supply Co.
Email: info@highlinesupply.co